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York Puttstars
Team Member
Hourly rate plus great benefits
About The Role

Puttstars Team Member

Hollywood Bowl Group PLC is excited to announce the exciting new venture into the world of mini golf... Introducing: PUTTSTARS!!

Teeing-off in March 2020, Puttstars is a one-stop leisure destination for all the family, made up of three 9-hole courses packed full of intrigue and interest at every hole, a large bar and diner, and an amusements area housing the best games in the industry.

As a Team Member at Puttstars, you will be at the very centre of the customer’s journey!

The role of a Team Member

Whether you’re welcoming our customers at reception or hosting parties on the courses; your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.

Within our fast-paced, dynamic world, Team Members are trained across the various areas of the centre to support the effective operation of the business - so no two days will ever be the same!

Your responsibilities will include:

  • Welcoming customers at reception, managing the booking system and taking calls
  • Interacting with our customers across the centre, making sure they’re enjoying themselves
  • Enhancing the customer's experience on the courses, including offering drink service whilst they play
  • Supporting the kitchen team with taking orders and serving food in the diner
  • Serving customers and preparing drinks at the bar
  • Setting up, hosting and ensuring the smooth running of parties and celebration packages

What’s Required?

To be a successful Team Member at Puttstars, you’ll need to:

  • Be able to demonstrate excellent customer service and to have the ability to communicate at all levels
  • Be an enabler of fun and help to create enjoyable experiences for our customers
  • Have high energy and be able to work in a fast-paced environment
  • Be a friendly, supportive and helpful team player
  • Be flexible with working hours and shift patterns
  • Have basic literacy and numeracy skills

Extra Perks?

As well as the enjoyment of working in a fun, vibrant environment surrounded by people creating lasting memories, you’ll also receive a great benefits package which includes fortnightly pay, healthcare cash plan, free games vouchers and a Team Member Discount Card – giving you 30% off food & drink when you visit, plus a subsidised team menu whilst on shift.

We also offer a 12-month fast track Management Training programme which is available for Team Members wanting to progress their career.

Don’t miss out on the opportunity to become part of this exciting new venture – apply today!

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